Beneficial insects help out as predators. Pictured here: ladybug larvae eating black bean aphid on a 100-year-old catalpa tree.

We think bugs are amazing and extremely critical to the ecosystem. We are often talking with clients about striking the right balance: an example is lace bugs attacking a pyros—if the population is too high they can actually kill the plant. The objective is never to kill all the lace bugs, but our approach is to knock down the population by a percentage, so plants and insects can coexist.